Store Policy
Customer Care
1. Support Channels: Our dedicated customer care team is available to assist you through various channels, including email (forever@xxxtentacion.in) and phone (+91-9940251399). Feel free to reach out with any queries or concerns.
​
2. Response Time: We aim to respond to all customer inquiries within 24 hours during business days (Monday to Friday). For weekend and holiday inquiries, responses may take slightly longer.
​
3. Order Tracking: Once your order is confirmed, we will provide you with tracking information to monitor your package's delivery status.
​
4. Returns & Exchanges: We accept returns and exchanges for defective products, wrong items delivered, or sizing issues. Please refer to our Return Policy for detailed instructions.
​
5. Authentic Merchandise: Rest assured that all our XXXTentacion merchandise is genuine and of the highest quality.
Privacy & Safety
-
Data Protection: We respect your privacy and are committed to protecting your personal information. Any data collected during your shopping experience is handled in accordance with our Privacy Policy.
-
Information Collection: We may collect your name, contact information, shipping address, and payment details solely for order processing and customer support purposes.
-
Data Security: Our website uses SSL encryption to ensure the secure transmission of sensitive data.
-
Information Sharing: We do not share your personal information with third parties, except for order fulfillment and shipping purposes.
-
Marketing Communications: We may send you promotional offers and updates via email. You can opt-out at any time by clicking the "unsubscribe" link in the email.
Store Policy
1. Product Availability: We strive to keep our inventory up-to-date; however, some items may occasionally go out of stock. In such cases, we will inform you and offer alternatives or a refund.
​
2. Pricing: Prices are subject to change without notice. The price displayed at the time of purchase is the final price.
​
​
3. Shipping: We offer FREE shipping on domestic orders within India. International shipping rates vary based on location and order size.
​
4. Secure Shopping: Our website employs industry-standard security measures to protect your personal information and payment details.
Payment Methods
- Credit / Debit Cards
- UPI
- Paypal
- Offline Payments